The novel coronavirus outbreak is having a significant impact on members of the campus community. Our community is reminded to engage in discussions of coronavirus with sensitivity and thoughtfulness, recognizing that many of our students, faculty, staff and visitors from affected regions are concerned about family and friends who might be at risk.

There are many resources available for members of the campus community during these unprecedented times:

Student support

Beginning March 17, Counseling & Psychiatric Services (CAPS) offices at Olin Health Center, MSU Student Union and in the Neighborhoods will be closed. CAPS counseling and psychiatry staff will work remotely to help meet the needs of MSU students.

Students in crisis should call 911, go to their nearest emergency room or call CAPS anytime day or night at 517-355-8270 and press "1" at the prompt to receive assistance from a crisis counselor over the phone.

Established clients with scheduled appointments will be offered phone or Zoom sessions. Clients will be contacted and given instructions.

All group counseling services have been canceled. Group co-leaders will reach out to students to discuss alternative options, such as phone consultations.

Established psychiatry patients can contact their provider through the MyMSUHealth patient portal at Patients needing a prescription refill prior to their next appointment can use the MyMSUHealth patient portal to make the request:  

For students not in crisis: If you do not have a scheduled appointment, and/or are not already established with CAPS, you have the option to complete a CAPS-Phone-Request for a phone consultation appointment to discuss your needs and assist with connecting you with available resources:

Updates regarding CAPS’ services for students during this pandemic will continue to be provided on the CAPS homepage at

Students can also access MSU Health Promotion for information and resources regarding fitness and wellness, nutrition and disordered eating, substance abuse, and recovery. If you have an appointment you wish to cancel or reschedule, or need to speak with a Health Promotion professional, please call 517-353-0718, or you may contact a provider directly via email.

International students in need of support also can contact the Office of International Students and Scholars (OISS) for assistance.

Employee support

MSU staff, faculty, graduate student assistants, and retirees (and the spouses and partners and benefits-eligible children of these people) have access to the MSU Employee Assistance Program, which at the moment is providing all of the counseling sessions over the phone or videoconferencing via Zoom.  Please call 517-355-4506 to set up an appointment.

In addition, many local therapists have also begun to provide telehealth (phone and/or videoconferencing therapy sessions) services as well. Please contact your insurance company to inquire about coverage.

International faculty, staff, and visiting scholars can contact the Office of International Students and Scholars (OISS) for assistance.

Community resources

Other local mental health resources that continue to provide services right now that may be helpful in addressing concerns:

  • MSU Safe Place - (517) 355-1100
    MSU Safe Place provides shelter to anyone experiencing emotional, physical or sexual abuse in an on-going relationship and needing a safe, confidential place to stay. For support or shelter contact MSU Safe Place. MSU affiliated persons needing shelter can use the number listed above to access our on-call phone service after 5 p.m. Monday through Friday and on weekends and holidays.
  • MSU Center for Survivors - (517) 372-6666
    The MSU Center for Survivors responds to those impacted by sexual violence and works to create a community free of violence and oppression. MSU Center for Survivors provides counseling and support groups to MSU students, working with sexual assault survivors and all others who are impacted by sexual violence. Our 24-hour hotline and advocacy services are offered to anyone in the greater Lansing community.
  • Community Mental Health - (517) 372-8460 or 800-372-8460
    Services include mental health and substance abuse counseling, aftercare services for adults with severe and persistent mental illness in need of case management, medication clinic and day treatment services.
  • The Listening Ear - (517) 337-1717
    The Listening Ear Crisis Intervention Center has been open 24 hours a day, 365 days a year since July 15, 1969. They provide free and confidential service for telephone and walk-in clients in crisis. Our volunteers are trained to deal with crises that include depression, suicide, loneliness, sexual assault, grief, and many others. 
  • End Violent Encounters (EVE) - (517) 372-5572 or 1-888-796-5222
    EVE provides shelter and supportive services for the victims of domestic violence while seeking to end domestic violence through public awareness and community education.
  • Lansing Association for Human Rights
    The mission of LAHR is to pursue justice and equality for LGBTQIA peoples through community-led advocacy, connection and education.
  • Sparrow Hospital Behavioral Health Services - (517) 364-7650
    The Behavioral Health program provides or coordinates resources for those individuals who experience an emotional or psychological crisis, psychiatric illness or substance addiction. It offers both inpatient, day treatment, and outpatient programs.
  • St. Vincent Catholic Charities Family Counseling Center - (517) 323-4734
    Provides therapeutic services for any residents of the Tri-county area, and serves individuals, couples, families, and children of all ages.
  • Insight Recovery Centers - (800) 838-1752
    A comprehensive provider of substance abuse and mental health services. Insight offers residential, day treatment, and outpatient programs for those dealing with mental health or substance abuse concerns.
    All MSU employees have access to Teladoc, a national network of U.S. board-certified physicians, pediatricians, and behavioral health providers that lets you resolve your routine medical and/or mental health concerns, on-demand 24/7, via phone or online video consultations from wherever you happen to be. Teladoc employs board-certified psychiatrists and licensed psychologists, social workers, and family/marriage therapists who are able to help with depression, anxiety, and stress and work and family issues. This service is available to all MSU employees and their benefits-eligible loved ones as well. For more information, please visit the Teladoc website to set up your free account and explore the various option available.


Other campus resources

Office of International Health and Safety

Office of Institutional Equity

Summer Housing
MSU’s Residential and Hospitality Services (RHS) is committed to supporting all students impacted by the COVID-19 outbreak throughout the summer, especially those who are unable to travel home. The Department of Residence Education and Housing Services will work with affected students to support them in securing housing, dining plans and employment within RHS.

Online learning, working and research

The Guide to Remote Access web resource provides support and resources to help faculty, staff, students and researchers as the university deals with the coronavirus outbreak.

Outside health resources

Centers for Disease Control (CDC)

World Health Organization (WHO)

Johns Hopkins Novel Coronavirus Information

Conlin Travel Impact Dashboard

International SOS COVID-19 Resources